How should storm debris be placed for pickup?

Following the City of Jacksonville's storm debris guidance, keep storm debris separate from construction debris and place it at least 3 feet from utility poles, meters, and hydrants, and not under trees. Check the city's storm debris page for the current instructions.

How do I spot a storm-chasing scam?

The city advises asking for the contractor's business tax license and proof of insurance. Be wary of anyone who demands full payment up front or who shows up unsolicited.

Tree Storm Cleanup in Jacksonville: Debris, Safety, and Scams

Call (904) 584-3391

Hurricanes and tropical storms are a regular part of life in Duval County, and the aftermath often includes trees on roofs, fences, cars, and power lines. Here is how to handle it safely.

Safety first

Stay away from downed power lines and anything touching them. Call JEA or 911. Do not try to move a tree that is on or near a power line.
Do not climb on a damaged roof or cut a tree that is under tension or holding up other debris. Professionals have the equipment and training for that.
Photograph the damage before anything is moved, for your insurance claim.

Storm season context

The Atlantic hurricane season runs June 1 to November 30, with the peak around the second week of September. Past storms show what is at stake: after Hurricane Irma in 2017, the city estimated more than $41 million in debris removal costs for Duval County.

Storm debris basics

The City of Jacksonville publishes storm debris guidance. Highlights from the city’s FAQ: storm debris is kept separate from construction debris, should be placed at least 3 feet from utility poles, meters, and hydrants, and should not be piled under trees. City ordinance also requires contractors hired to remove trees to haul away and properly dispose of the debris. Check the city’s storm debris page for the current rules before you stack anything at the curb.

Insurance

Homeowners insurance often covers tree removal when a tree damages an insured structure, but limits and conditions vary. General guidance suggests that coverage for removal alone can be limited. Read your policy, call your insurer first, and ask what documentation they need.

Avoiding storm-chaser scams

After a major storm, out-of-area crews arrive and demand is high. The city advises:

Ask for the contractor’s business tax license and proof of insurance.
Get a written estimate that says what is included.
Do not pay in full up front.
Take your time if the tree is not an immediate danger.

See our hiring checklist and cost guide.

Need help finding a local tree service after a storm? Call (904) 584-3391 or send a request below.